Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how pia777 ("Platform", "we", "us", "our"), accessible at https://pia777.cam, collects, processes, stores and protects the personal data of individuals who register accounts, visit the website, or otherwise interact with our online gaming and sports betting platform.

By registering an account on pia777 or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

This Policy should be read in conjunction with our Terms & Conditions, which govern the overall legal relationship between you and pia777. In the event of any conflict between these documents, the Terms & Conditions shall take precedence unless this Policy specifically provides otherwise in the context of data protection.

2. Definitions

For the purposes of this Privacy Policy, the following definitions apply:

3. Personal Data We Collect

pia777 collects personal data in order to provide its services, meet regulatory compliance requirements, and maintain the security and integrity of the Platform. The categories of data we may collect include:

3.1 Account Registration Data

• Full legal name
• Date of birth (for age verification purposes)
• Email address
• Residential address (street, city, province, postal code, country)
• Username and encrypted password
• Phone number (where provided)
• Preferred currency (e.g., PKR)

3.2 Identity Verification (KYC) Data

• Government-issued photo identification (e.g., Pakistani CNIC, passport)
• Proof of address documents (e.g., utility bill, bank statement)
• Selfie or liveness verification image
• Payment method ownership documentation

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, dates, methods and reference identifiers
• Payment method details (e.g., bank account number, mobile wallet identifier — stored only to the extent required for payment processing and AML compliance)
• Bonus and promotional activity records
• Wagering and gaming activity history

3.4 Technical & Device Data

• IP address
• Device type, operating system and browser version
• Session duration and activity timestamps
• Geolocation data (approximate, derived from IP address)
• Cookie and tracking technology data (see Section 8)

3.5 Communications Data

• Records of customer support interactions (live chat transcripts, email correspondence)
• Complaint and dispute records
• Feedback and survey responses (where submitted voluntarily)

4. How Personal Data Is Collected

pia777 collects personal data through the following means:

• Directly from you — through account registration forms, KYC submission interfaces, deposit and withdrawal requests, support communications, and voluntary profile updates.
• Automatically — through cookies, server logs, analytics tools and similar tracking technologies when you access and use the Platform. See Section 8 for full cookie information.
• From third-party service providers — including payment processors, identity verification providers, fraud detection services and analytics partners, where such data is provided to pia777 in the course of performing services on the Platform's behalf.
• From KYC and AML verification processes — including data obtained from identity document verification services and watchlist screening tools.

5. Data Processing & Use

pia777 processes personal data for the following purposes. Each purpose is matched to a legal basis for processing (see Section 6):

6. Legal Basis for Processing

pia777 processes personal data on the following legal bases, consistent with internationally recognised data protection principles:

• Contract Performance: Processing necessary to register your account, manage your gaming activity, process deposits and withdrawals, and fulfil our obligations to you under the Terms & Conditions.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC identity verification, age verification, AML monitoring, and responsible gambling obligations imposed by the operator's licensing jurisdiction.
• Legitimate Interests: Processing necessary for pia777's legitimate operational interests, including fraud prevention, platform security, abuse detection, and service improvement — provided such interests are not overridden by your rights and freedoms.
• Consent: Where you have provided explicit, informed consent for a specific processing activity — such as receiving promotional emails — we will process data for that purpose. Consent may be withdrawn at any time by contacting support.

7. Third-Party Disclosure

pia777 does not sell, rent or trade your personal data to third parties. We may share personal data with third parties only in the following limited circumstances:

• Payment Processors: Transaction data is shared with payment service providers as necessary to process deposits and withdrawals. These providers act as Data Processors under agreements that bind them to confidentiality and data security obligations.
• KYC and Identity Verification Providers: Identity documents and verification data may be shared with third-party identity verification services to fulfil KYC and AML obligations. These providers are bound by strict data processing agreements.
• Analytics Providers: Anonymised or aggregated usage and device data may be shared with analytics service providers to support Platform performance analysis and improvement.
• Regulatory and Law Enforcement Authorities: pia777 may disclose personal data to competent regulatory bodies, law enforcement agencies or courts when required to do so by applicable law, court order or regulatory direction.
• Fraud Prevention Services: Data may be shared with fraud detection and watchlist screening services as part of AML and fraud prevention obligations.
• Business Transfers: In the event of a merger, acquisition or sale of assets, personal data held by pia777 may be transferred to the acquiring entity, subject to the same protections described in this Policy.

8. Cookies & Tracking Technologies

pia777 uses cookies and similar tracking technologies to operate core platform functions, analyse usage, and enhance user experience. By using the Platform, you consent to our use of cookies as described in this section.

8.1 Types of Cookies Used

8.2 Managing Cookie Preferences

You may manage cookie settings through your browser settings. Most modern browsers allow you to refuse, delete or be notified before cookies are set. Please note that disabling essential cookies will impair core Platform functionality, including account login.

pia777 does not use advertising or cross-site tracking cookies for the purpose of serving third-party targeted advertisements.

9. Data Retention

pia777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory or contractual obligations. The following general retention periods apply:

• Active Account Data: Retained for the duration of the account's active status and for a period following account closure as required by applicable regulations and internal record-keeping policies.
• KYC and Identity Verification Data: Retained for a minimum of five (5) years following the closure of an account, or such longer period as required by applicable AML regulations.
• Financial and Transaction Records: Retained for a minimum of five (5) years in compliance with financial record-keeping and AML requirements.
• Customer Support Communications: Retained for a period sufficient to resolve any potential disputes and as required by applicable law, typically three (3) to five (5) years.
• Marketing Data (Consent-Based): Retained until consent is withdrawn, after which marketing communications will cease and data will be suppressed from marketing lists.
• Technical and Analytics Data: Retained in anonymised or aggregated form for Platform improvement purposes; identifiable technical data is typically retained for up to twenty-four (24) months.

When personal data is no longer required, it is securely deleted or anonymised in accordance with our data disposal procedures.

10. Data Security

pia777 implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the Platform is protected by Secure Socket Layer or Transport Layer Security encryption. Sensitive pages and all authenticated areas are served exclusively over HTTPS.
• Encrypted Data Storage: Personal data and financial records are stored in encrypted form. Passwords are hashed and salted using industry-standard cryptographic algorithms — plaintext passwords are never stored.
• Access Controls: Access to personal data is restricted on a need-to-know basis. Internal access is subject to role-based permissions, authentication requirements and audit logging.
• Fraud and Intrusion Detection: Automated monitoring systems are in place to detect and respond to suspicious activity, potential breaches and unauthorised access attempts.
• Third-Party Security Obligations: All third-party Data Processors who handle personal data on our behalf are contractually required to maintain appropriate security standards.

11. International Data Transfers

pia777 operates from and is licensed in a jurisdiction outside Pakistan. Your personal data may therefore be transferred to, stored in, and processed in countries other than your country of residence. This includes transfers to the operator's primary jurisdiction and to third-party Data Processors who may be located in other territories.

Where personal data is transferred internationally, pia777 takes steps to ensure that appropriate safeguards are in place to protect the data in a manner consistent with internationally recognised data protection principles. This may include contractual protections, adequacy determinations, or equivalent safeguards applicable in the receiving jurisdiction.

By using the Platform, you acknowledge and consent to the transfer of your personal data as described in this section.

12. Your Data Rights

Subject to applicable law and certain legal exceptions, you have the following rights in relation to your personal data held by pia777. To exercise any of these rights, contact us at [email protected] with your account details and the specific right you wish to exercise. We aim to respond to all valid requests within a reasonable period.

13. Minors & Age Policy

pia777 is strictly an adults-only platform. The Platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 18, or the higher minimum age required by the applicable operator or licensing jurisdiction.

During account registration, users are required to confirm their date of birth. KYC identity verification is used to confirm that all account holders meet the minimum age requirement. Any account discovered to belong to an underage individual will be immediately suspended and closed, with all funds returned and the matter handled in accordance with applicable regulations.

14. Specific Notice for Pakistani Users

pia777 serves users primarily located in Pakistan. Pakistani users should be aware of the following in the context of data privacy and legal compliance:

• Pakistan has enacted the Personal Data Protection Bill and related data protection frameworks that may apply to the processing of personal data of Pakistani residents. pia777 processes data in accordance with the general principles described in this Policy, which are consistent with internationally recognised data protection standards.
• pia777 does not share personal data with Pakistani government bodies, the PTA, the State Bank of Pakistan or any other Pakistani authority unless required to do so by a valid court order or legal obligation under applicable law.
• If you use services such as Easypaisa, JazzCash, Raast or accounts with HBL, UBL, Meezan Bank or Bank Alfalah in connection with Platform transactions, those providers operate under their own separate privacy policies and terms. pia777 is not responsible for the data practices of these providers. These references are contextual only and do not imply endorsement of gambling by any of these providers.
• Pakistani users are personally responsible for compliance with all applicable local laws, including the Prevention of Gambling Act 1977, when using the Platform. pia777 does not provide legal advice and does not represent that its services are lawful in any specific Pakistani province or territory.

15. Policy Amendments

pia777 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the "Last updated" date at the top of this page will be revised. Where practicable, registered Users will be notified of significant changes through the Platform's notification system or by email to their registered address.

Your continued use of the Platform following any amendment to this Policy constitutes acceptance of the updated terms. If you do not agree with the updated Policy, you must stop using the Platform and close your account.

We encourage you to review this Policy periodically to remain informed about how pia777 handles your personal data.

16. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how pia777 handles your personal data, please contact our support team:

This Privacy Policy was last updated in January 2026 and applies to all use of pia777.cam from that date forward.